Shipping policy
Armée
Shipping Policy
This Shipping Policy outlines how orders placed on armeeclo.com are processed, shipped, and delivered. By placing an order with Armée, you agree to the terms outlined below.
Order Processing
Orders are processed within up to 7 business days, excluding launch days, holidays, and periods of high order volume.
Orders placed before 2:00 PM (local time) may be dispatched the same business day, excluding launch days and pre-order items.
Processing times may vary and are not guaranteed.
Shipping Destinations
Armée ships internationally. Shipping availability and options may vary by location.
Estimated Delivery Times
Delivery times are estimates and begin after dispatch, not from the date the order is placed.
Estimated shipping times are as follows:
-
North America (Canada & USA): 5–7 days
-
United Kingdom & European Union: 5 business days
-
Rest of World: 5 business days
Delays may occur due to customs, carrier issues, weather conditions, or other factors outside of our control.
Shipping Costs
Shipping costs are calculated at checkout and are non-refundable.
Customs, Duties, and Taxes
Armée is not responsible for any customs duties, import taxes, or additional fees imposed by local authorities. These charges are the responsibility of the customer.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24 hours for tracking details to update.
Lost, Stolen, or Delayed Packages
Armée is not responsible for packages that are marked as DELIVERED by the carrier but are claimed to be lost or stolen.
Once an order is handed to the carrier, responsibility for delivery transfers to the customer.
If a package is delayed in transit, you must contact the carrier directly using the provided tracking information.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
Armée is not responsible for orders delayed or lost due to incorrect or incomplete addresses. Orders returned to us due to address errors may be subject to reshipping fees.
Refused or Undeliverable Packages
Packages that are refused or deemed undeliverable by the carrier may be returned to Armée.
Any return shipping or reshipping costs incurred will be the responsibility of the customer.
Pre-Orders
Pre-order items will be clearly indicated on the product page.
Pre-orders will ship within 40 days from the date the order is placed, unless otherwise stated.
Pre-order shipping timelines are estimates and may change due to production or logistics delays.
Split Shipments
If your order contains multiple items, including pre-order items, your order may be shipped in multiple packages or held until all items are ready to ship.
Contact
For shipping-related inquiries, please contact: